Business Technology

Global BPO Business Analytics Market – Industry Analysis, Size, Share, Growth, Trends and Forecast 2019 – 2025

BPO Business Analytics
BPO Business Analytics
Press Release

Over the next five years, it is projected that BPO Business Analytics will register a 14.3% CAGR in terms of revenue, reach US$ 36900 million by 2023, from US$ 16500 million in 2017.

Decision makers worldwide are under tremendous pressure to optimize their business operations, acquire new customers, and increase their market share, thereby driving long-term profitability. Business analytics is used for strategic decision making, enabling organizations to understand their customers, optimize operational cost, and improve business efficiency and competitiveness. The demand for regulatory compliance and transparency is high across sectors such as BFSI and healthcare. Enterprises in these sectors need to comply with regulatory norms such as Basel III and Solvency II. Business analytics outsourcing helps enterprises addresses such compliance requirements by increasing their transparency.
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report:

  • Accenture
  • Cognizant
  • Genpact
  • IBM
  • TCS
  • HP
  • Tech Mahindra
  • Capgemini
  • Wipro
  • EXL
  • NTT DATA(Dell)
  • WNS Global
  • Minacs
  • Infosys
  • Mu Sigma
  • Aegis

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Segmentation by product type:

  • HR
  • Procurement
  • Customer Care
  • Logistics
  • Sales & Marketing
  • Training
  • Product Engineering

Segmentation by application:

  • BFSI
  • Manufacturing
  • Healthcare
  • Retail
  • Telecom
  • Others

Research objectives:

To study and analyze the global BPO Business Analytics market size by key regions/countries, product type and application, history data from 2013 to 2017, and forecast to 2023.

To understand the structure of BPO Business Analytics market by identifying its various subsegments.

Focuses on the key global BPO Business Analytics players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.

To analyze the BPO Business Analytics with respect to individual growth trends, future prospects, and their contribution to the total market.

To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).

To project the size of BPO Business Analytics submarkets, with respect to key regions (along with their respective key countries).

To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.

To strategically profile the key players and comprehensively analyze their growth strategies.

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Table of Contents:

1 Scope of the Report

2 Executive Summary

3 Global BPO Business Analytics by Players

4 BPO Business Analytics by Regions

5 Americas


7 Europe

8 Middle East & Africa

9 Market Drivers, Challenges and Trends

10 Global BPO Business Analytics Market Forecast


11 Key Players Analysis

11.1 Accenture

11.1.1 Company Details

11.1.2 BPO Business Analytics Product Offered

11.1.3 Accenture BPO Business Analytics Revenue, Gross Margin and Market Share (2016-2018)

11.1.4 Main Business Overview

11.1.5 Accenture News


11.2 Cognizant

11.2.1 Company Details

11.2.2 BPO Business Analytics Product Offered

11.2.3 Cognizant BPO Business Analytics Revenue, Gross Margin and Market Share (2016-2018)

11.2.4 Main Business Overview

11.2.5 Cognizant News


11.3 Genpact

11.3.1 Company Details

11.3.2 BPO Business Analytics Product Offered

11.3.3 Genpact BPO Business Analytics Revenue, Gross Margin and Market Share (2016-2018)

11.3.4 Main Business Overview

11.3.5 Genpact News


11.4 IBM

11.4.1 Company Details

11.4.2 BPO Business Analytics Product Offered

11.4.3 IBM BPO Business Analytics Revenue, Gross Margin and Market Share (2016-2018)

11.4.4 Main Business Overview

11.4.5 IBM News


11.5 TCS

11.5.1 Company Details

11.5.2 BPO Business Analytics Product Offered

11.5.3 TCS BPO Business Analytics Revenue, Gross Margin and Market Share (2016-2018)

11.5.4 Main Business Overview

11.5.5 TCS News


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